**Retail**
**Retail Associate Manager**
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. **What youll do in your role.**
In partnership with the Retail Store Manager: - Go All IN to support the store through development, training, and mentoring, driving behaviors that will lead to earning a place in our customers hearts and Mobile Expert success.
- Complete observations of Mobile Experts interactions with customers, including feedback, to be used in development, training, and coaching conversations.
- Lead by example, staying up to date on the latest and greatest products, services, training, and leadership best practices to remain an expert resource to your team.
- Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements which includes completing assigned training on time in a complete manner.
- Manage floor activity and supervise daily work of store employees, including completing store opening and closing, and ensuring operational compliance.
- Complete additional duties and projects, as assigned by leadership, as needed.
**The experience youll bring.**
The experience youll bring. - 1 year customer service and/or sales experience, retail environment preferred
- Available to work a varied schedule including nights, weekends, and holidays
- Ability to lead and mentor people to deliver great results
- Outstanding communicator with ability to interact with teammates and customers
Whats in it for you:
- Competitive base pay, plus commissions
- Benefits for part-time and full-time employees
- Medical, dental and vision benefits
- Matching 401(k)
- An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount
- Generous paid time-off programs
- Phone service discounts
- Education reimbursem*nt
- Serious growth potential for your career
* At least 18 years of age
* Legally authorized to work in the United States
* High School Diploma or GED
* T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines fully vaccinated as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicants first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Ongoing Education We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for FT and PT employees. Sweet Discounts Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff. Help with the fam Families rock. But child care, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details. Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more - even for part-time employees Ongoing Education We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for FT and PT employees. Sweet Discounts Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff. Help with the fam Families rock. But child care, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details. Health Benefits Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more - even for part-time employees Ongoing Education We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for FT and PT employees. Sweet Discounts Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff. Help with the fam Families rock. But child care, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details. **Tell us who you are so we can get you to the right place.**
Applies to:
* New candidates for roles at T?Mobile and Metro by T?Mobile
* Freelancers and contractors currently working at T?Mobile or Sprint
